Ingold Veterinary Hospital, Inc.
Small Animal Medicine and Surgery
2200 West Market Street - York, PA 17404
717-792-2531

Experience the Difference....We're All About Your Pets!

 

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Policies

  Patient Arrival Policy:

We know your pet may be a little uneasy about new people and animals.  For everyone's safety and comfort, please restrain your pet before coming into the hospital.  We require all pets be placed on a leash or in a pet carrier.  Your pet and everyone in the waiting room will appreciate the extra care you take to promote safety.  If you think your pet might have a contagious disease, please call us first with the details.  We may ask that your pet wait outside until we have an exam room available.

Although we make every effort to ensure a relaxed visit for you and your pet, they may still feel a little uneasy about new people, their surroundings and other pets.  For your safety and the safety of all others in our reception area, we require that your pet be controlled and leashed of in an appropriate carrier.  If you do not have what we feel is a safe and appropriate leash or carrier, one will gladly be loaned to you during your visit.

If you suspect that your pet has a contagious disease, we will ask you and your pet remain outside our reception area until our veterinary team can be of assistance.  At that time, they will usher you and your pet to an exam room as soon as possible following our practice safety guidelines.

Appointment Policy:

Generally, we operate by previously scheduled appointments, but emergency cases will always receive top priority, and on occasion, appointment delays may occur.  If we suspect an extended delay, you will be give several options including rescheduling your appointment, leaving you pet with us until the doctor is available and we will contact you when your pet is ready to go home, or remain in our comfortable reception area.  Please know we make a sincere attempt to see each client and patient on time.

Payment Policy:

Payment is due at the time of service.  For your convenience, we accept:

Cash
Personal Checks with Photo ID
Visa, MasterCard, and Discover

   



Stella
Hospital Greeter

Stella says..."Please consider adopting your next pet by calling your local SPCA or shelter, a breed rescue or take a look on Petfinder,com.  These wonderful pets need your help now!"

New Clients Welcome!

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